Signature Emergency Products
Call Us1.888.693.9162
1.610.485.5267
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Shipping & Handling

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All shipping charges are based on the weight, dimensions and shipping method (Ground, 3-Day, 2-Day or Overnight) of the product(s) that are ordered and the destination “Ship To” zip code. We calculate these  costs by using United Parcel Services (UPS) rate calculator. Any product(s) which costs exceed $500.00 will be insured and calculated into your shipping costs. If the customer chooses to not insure a product(s) for any reason, Signature Emergency Products will not be held responsible for any lost or damaged items during transit. All products purchased online will be shipped via UPS Ground unless otherwise agreed between SEP and buyer.

We can also utilize a customer or 3rd party UPS/FedEx Account number for shipping charges. A $15.00 delivery fee or pick-up scheduling fee may apply to any packages shipping through FedEx, as we do not have a daily pick-up. Call our customer service department toll free at (888) 693-9162 for more information regarding this policy. 

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International Shipping and Handling 

SEP proudly ships to over 140 countries worldwide. In order to offer the best possible service and pricing, all international shipments will be manually calculated. Before making any online purchases shipping internationally, please email your “ship to” address and the item(s) you are interested in purchasing to sales@sepems.com. Once we have this information, we will then determine the most economical way to ship your order and email you a shipping quote. For immediate assistance, we can also be reached by phone toll free at (888) 693-9162.